To contact us please email:  enquiries@amelieenprovence.com
Delivery:
If items are in stock we aim to despatch within 1 - 3 working days.  Some items - such as cushions and trays - may be made to order and may take up to 7 - 10 working days to be despatched.
Delivery tariff:  Our first class delivery charge is £5.95, second class £2.80 to Mainland UK.  For Northern Ireland please add an additional surcharge of £1.50 and for Highlands and Islands of Scotland add an additional £4.50 per order.

Amelie Returns Policy:
We hope that you will be delighted with any product purchased from Amelie, occaisionally though we know that you will want to return items.
Provided that the item is returned unused, in the original packaging and in a re-saleable condition within 28 days of receipt we will issue a refund of the purchase price, excluding postage.  
For returns we recommend that you use registered post as we cannot accept responsibility for lost or damaged items.
Returns:  Amelie en Provence, The Beeches, Square Drive, Kingsley Green. Haslemere, GU27 3LW
Damaged goods:  All orders are carefully checked and hand packed prior to despatch, however in the unlikely event that you find your order damaged or faulty please email us: enquiries@amelieenprovence.com to arrange a return. Upon receipt (please include a written description of the problem), we will replace or refund.
No liability is accepted for damage resulting from misuse or failure to follow care instructions.
Please note that refunds on items bought as gifts can only be given to the original payer, and if you decide to exchange an item we cannot guarantee that the payer will not be aware of this.
Terms and conditions:
Accuracy:  Every care has been taken to ensure that the description and specifications of our products were correct at the time of printing.  All dimensions are approximate.  Whilst every effort is made to reproduce the colours of items correctly, slight variations may occur in the reproduction process.
Amelie reserves the right to:
Add or withdraw product from the page.
Revise prices.
Change payment methods.
Change delivery methods.